WinBerry Casino Terms

Welcome to WinBerry Casino. These Terms and Conditions govern your access to and use of our website, winberry.casino, and all services offered through our platform. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

Our Company and License

At WinBerry, we are owned and operated by 3-102-937610 SRL, registered at San Jose, Montes, De Oca, Barrio Dent, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we operate under License No. ALSI-202510054-FI2. We launched our platform to provide players in Canada and select European and other regions with a secure, entertaining gaming environment. Our WinBerry platform is intended only for players who meet the legal age and jurisdictional requirements applicable to online gambling.

Account Registration and Eligibility

To access our games, you must create an account through WinBerry Casino login and complete our registration process. When you choose WinBerry casino sign up, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity at any time, including through KYC procedures, and we may suspend or close accounts that contain false or misleading data. Here at WinBerry, we restrict access to individuals under the age of majority in their jurisdiction, and we do not permit multiple accounts per person, household, or device.

• We require you to be of legal gambling age in your country of residence
• We may request identification documents before processing any withdrawal
• We prohibit the creation of duplicate accounts under any circumstances
• We reserve the right to decline service to residents of restricted territories

Deposits, Withdrawals, and Payment Methods

Our WinBerry library of payment options includes Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, Tether (USDT), Tether on Tron (USDT-TRC20), and Ethereum (ETH). We accept CAD along with USDT, BTC, ETH, LTC, and TRX. We set a minimum deposit and minimum withdrawal amount of $100. Our withdrawal limits are $1,500 per day, $5,000 per week, and $15,000 per month; however, if your balance exceeds ten times your total deposits, we may limit your monthly withdrawal to $30,000 or its currency equivalent.

We process pending withdrawal requests within up to 24 hours, and cashout times typically range from 15 minutes to 24 hours, with KYC verification taking up to 12 hours in certain cases. We at WinBerry reserve the right to request additional verification before releasing any funds, and we may delay or decline withdrawals that we reasonably suspect involve fraud or a breach of these terms.

Bonuses and Promotions

Our WinBerry welcome bonus offers 300% plus 675 Free Spins across your first three deposits, with a combined bonus of 225%. Your first deposit bonus includes 250 FS plus 100%, your second deposit bonus includes 200 FS plus 75%, and your third deposit bonus includes 225 FS plus 50%. When you claim any WinBerry deposit bonus or WinBerry no deposit bonus offer, you agree to the specific wagering requirements, time limits, and game restrictions attached to that promotion. We reserve the right to modify, cancel, or withdraw any bonus offer at our sole discretion, and we may void winnings generated through bonus abuse or suspected fraudulent activity.

We also offer additional features including a Bonus Store where you can earn berries and exchange them for rewards, a daily Wheel of Fortune, weekly cashback up to 20%, and regular tournaments. We do not currently offer sports betting bonuses, as WinBerry casino remains a casino-only platform.

Our Loyalty and VIP Program

Our VIP Program rewards consistent play with early access to new features, a personal manager, birthday gifts, and cashback reaching up to 20% weekly. Every C$1 wagered earns you 1 XP, which moves you through our loyalty tiers — from Seed through Fresh, Sweet, Prime, Berry, Burst, Crush, Wild, Ultra, and ultimately Winberry status, our highest tier offering unlimited cashout and exclusive personal bonuses with low wagering requirements.

Games and Software Providers

We at WinBerry feature more than 1,500 games sourced from 29+ providers, including Pragmatic Play, BetSoft, Thunderkick, Yggdrasil, Endorphina, Hacksaw Gaming, and BGaming, among others. Our WinBerry slots collection exceeds 1,000 titles, including Gates of Olympus, Sweet Bonanza, and Greedy Fortune Pig. Our WinBerry live casino lobby, powered by Pragmatic Play Live and Evolution, includes Mega Roulette 3000, Turbo Baccarat, Sic Bo, and One Blackjack. We note that live dealer games are excluded from bonus wagering contribution. You acknowledge that game outcomes are generated using certified random number generators and that we are not liable for any technical malfunction affecting gameplay.

Access and Platform Availability

WinBerry Casino operates as a fully responsive HTML5 platform accessible via desktop and mobile browsers. We do not currently offer a native iOS or Android WinBerry app, though you may add a shortcut to your home screen for quicker access. Anyone searching for a WinBerry app download should note that our mobile-optimized website provides the same full library and features as desktop, including Plinko and Spaceman.

Responsible Use of Our Services

We are committed to promoting responsible gambling. You agree not to use our services if you have a history of gambling-related harm, and we encourage you to set deposit limits, session reminders, or self-exclusion periods through our support team. We reserve the right to suspend accounts where we detect signs of problematic gambling behavior.

Customer Support

Our support team is available 24/7 via live chat and email in English and French. You may reach us at support@winberry.casino for general inquiries or vip@winberry.casino for VIP-related matters. We aim to resolve all queries promptly and transparently.

Limitation of Liability and Amendments

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of WinBerry Casino. We reserve the right to amend these Terms and Conditions at any time, and continued use of our services after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of updates to our policies.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction, the Autonomous Island of Anjouan, Union of Comoros. Any disputes arising from your use of our services shall be resolved in accordance with this governing framework. By continuing to use WinBerry, you accept these terms in full.